Total hours per week: 40.00
21 May 2018
22 Feb 2018
Intermediate Level Apprenticeship
We are currently recruiting for a BMW Genius Apprentice.
The successful applicant will have the opportunity to work with one of the worlds most prestigious and technologically advanced car manufacturers. You will be working in a busy BMW/MINI Retailer, and your role will be focused on dealing with customers, who have high expectations and a varied range of needs and demands.
The Genius Apprenticeship Programme is unique to BMW and provides the highest level of customer service training to deliver the ultimate customer experience. The programme is designed to enable you to use your engaging personality to inspire and excite customers regarding the features and benefits of the latest BMW products and technologies.
The training takes place over an 18-month period in the form of classroom sessions delivered at the BMW Group Academy UK in Berkshire.
As a Genius Apprentice, you will:
Proactively approach customers in the showroom to welcome them and see if they need any help
Provide customers with specific information about all BMW products
Keep up-to-date with the latest product information
Work closely with the Sales Executives to plan and manage customer test drives
Support the Sales Executives with insight and product knowledge for customers, when required
Prepare the showroom, ensuring it is always presentable for customers
Guide customers to the Sales Executive when they express an interest to buy
During the time spent at your BMW Retailer, a mentor will be allocated to oversee the work-based learning programme. A BMW representative will also visit on an 8 weekly basis to set performance targets and ensure any development needs are being met.
None required, as full training will be provided.
Successful applicants must demonstrate the following:
Applicants are required to have, or predicted to obtain, GCSE (or equivalent) grade A*-C/9-4 or Functional Skills Level 2 (or equivalent) in the following subjects:
On successful completion of the apprenticeship, you will be a qualified BMW Genius. You will also have a Level 2 diploma in Customer Service. Following this, there are various opportunities for progression within the Retailer.
Successful applicants must be prepared to travel to the BMW Group Academy in Berkshire to complete their apprenticeship training. Training is completed in one-week blocks approximately once every two months. All training costs are covered by the BMW Retailer (travel, accommodation and food).
The National Minimum Wage for Apprentices is £3.50 per hour (from 1st April 2018 this rises to £3.70 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship.
For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.
All Motor Vehicle Technician, Genius, Aftersales Customer Service (Parts & Service) and Motorcycle Technician Apprentices will be employed at their local BMW Retailer, and will attend the BMW Group Academy for their training. The BMW Group Academy is based at Wokefield Park near Reading in Berkshire. All Bodyshop Technician (Paint & Panel) Apprentices will be employed at their local BMW Retailer or Bodyshop, and will attend our body training facility for their training. The body training facility is located in Milton Keynes.
BMW Group Academy
The qualification framework has been designed specifically to suit the Genius role. Candidates will follow a nationally recognised diploma in customer service, achieving a level two qualification. The programme will also include the certification courses for the BMW Genius role.
On successful completion of the Apprenticeship, the qualifications attained will be:
IMI Level 2 Diploma in Customer Service
BMW Genius Certification
BABCOCK TRAINING LIMITED
Applications for this apprenticeship are being processed by BMW Group Academy
Mark Sadler 01189 480 449 firstname.lastname@example.org
All applications are to be done through the BMW Apprenticeship website. The apply online link can be found at the bottom of the website below. Once you click on the website link, this will bring up BMW Group UK Careers. Then please click on the left navigation BMW Centre Careers. Following this, please click on the link BMW Centre Apprenticeships. The online application form is found at the bottom of the page. Candidates will only be contacted if they meet the initial criteria for the BMW/MINI programme.